Sarah and Layla’s story.


March 23, 2022

Sarah* cares for her young daughter, Layla* who was recently diagnosed with Autism.

Layla requires assistance with basic tasks like showering and going to the toilet.

She also suffers from severe mood swings.

Living in regional Victoria, Sarah was finding it hard to access the support she needed through the National Disability Insurance Scheme (NDIS).

When her NDIS support worker suggested contacting Carer Gateway, Sarah didn’t hesitate.

“I’m a single parent trying to juggle full-time work while also caring for Layla, so the help really comes in handy,” says Sarah.

“My parents help when they can, but they are in their 60s and 70s. I want them to be grandparents, not carers.

“Layla has a lot of behavioural issues, which makes it hard on me and my parents.”

Since accessing Carer Gateway, Sarah has received two days of respite.

“One of the Carer Gateway team took Layla out on days trips,” says Sarah.

“Layla really enjoyed her time away. They visited local waterfalls and went swimming.

“It gave me a chance to do the things I needed to do, without having to fuss over Layla.

“Apart from going to school, Layla is always at home. It’s good for her to get out and about and meet new people.”

Sarah says she appreciates the help of the Carer Gateway team.

“My support worker has been really helpful in getting me the two days of respite,” says Sarah.

“We’re working towards getting more support.

“It’s been a big help for my family.”

To find out more about Carer Gateway, visit Carer Gateway.

*This is a true story about real people. Some details such as names have been changed to respect the wishes of the people featured. The photo accompanying this story is for illustrative purposes only. It is not a photo of the people featured in this story.

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