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Mental Health Services in Victoria.
If your mental health needs some support, we can help find the right assistance for you.
Need help now? In an emergency dial 000 or call Lifeline on 13 11 14 if you are experiencing a personal crisis or thinking about suicide.
Mental health services
Improve your mental health.
At Uniting, we believe mental health is not just about managing symptoms; it’s about helping people reconnect with community, purpose, and hope. Across Victoria, our mental health support services offer a lifeline for individuals and families navigating life’s challenges. From one-on-one counselling to youth residential recovery programs, and grief support, we’re here to help people build resilience and rediscover stability in a safe, understanding environment.
Our work is grounded in compassion and community connection. We support people at every stage, whether you’re experiencing early signs of distress, facing a mental health crisis, or caring for someone who needs extra support.
What mental health support services do we provide?
Uniting provides a broad network of community-based mental health support services across Victoria. These include individual and group counselling, peer social support initiatives, and youth residential recovery services.
Our approach is inclusive, confidential, and person-centred. We welcome people of all backgrounds, experiences, and circumstances, offering support that’s accessible and respectful. Whether you need immediate help or long-term guidance, our qualified teams are here to listen and walk alongside you.
Factors that can impact your mental health
Stress: Many different situations and life events can cause stress such as finances, employment and health. We all deal with stress differently and our ability to cope can impact our mental health.
Work: The pressure of an increasingly demanding work culture is one of the biggest challenges to society’s mental health, with one in five Australian workers currently experiencing a mental health condition.
Finances: There is a clear link between mental health and money troubles, with almost 16% of Australians revealing that they were affected by at least one or more financial stressors. Recognising financial woes and addressing them early can reduce impacts on our mental health.
Feeling anxious or worried: We all feel worried or stressed from time to time, but anxiety affects our mental health when these feelings become constant and interfere with our everyday life. If you are experiencing anxiety, you’re not alone, anxiety disorders affect two million Australians each year.
Feeling depressed or unhappy: Depression is a mood condition that affects more than 10% of Australians. Signs you may be experiencing depression include feeling sad or irritable for weeks, lacking motivation and energy, losing interest in your hobbies or feeling upset frequently.
Feeling isolated: Close to 15% of Australians expressed that they felt lonely or isolated in 2021. If you find yourself opting out of social activities or withdrawing from life you may need support with your mental health.
Our mental health services
Mental Health Counselling
Our counselling services provide a confidential space to talk through challenges, emotions, and goals. We offer both one-on-one and group sessions, guided by experienced mental health professionals. Each support plan is tailored to the individual, focusing on personal recovery, resilience, and developing coping strategies that empower lasting change.
Griefwork Services
Grief affects everyone differently. Our Griefwork program supports individuals, families, and carers through bereavement and loss, helping them find understanding, healing, and ways to move forward at their own pace.
Social Support Programs
Connection is key to recovery. Our social support programs bring people together through group activities and peer-led sessions that reduce isolation, build confidence, and foster community belonging for those managing ongoing mental health challenges.
Hearing Voices Support
For people who experience auditory hallucinations, our Hearing Voices groups offer safe, respectful spaces to share experiences and learn from others. Facilitated by peers with lived experience, these programs focus on acceptance, self-awareness, and practical strategies for managing daily life.
Youth Mental Health Residential Services
Our youth residential programs provide structured, live-in support for young people with complex mental health needs. These services promote recovery, stability, and skill-building in a nurturing environment, preparing participants for greater independence and wellbeing.
Volunteer with Lifeline
If you or someone you know is in crisis, Lifeline (13 11 14) offers immediate, 24-hour support. In partnership with Lifeline, we provide crisis intervention for Melbourne and Ballarat. You can become a Lifeline telephone Crisis Supporter and help us provide Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services.
Locations and service areas
Uniting provides mental health support across metro and regional areas of Victoria, including Melbourne, Ballarat, Horsham, and surrounding communities. Some services are also available via phone or online, so support remains accessible wherever you are.
Who can access our services?
Our support services for mental health are open to adults, young people, families, carers, and culturally diverse communities across Victoria. We can provide interpreters where needed and deliver culturally safe care for Aboriginal and Torres Strait Islander peoples, ensuring every person feels understood and respected.
How to access support
Getting help is simple and confidential:
- Submit an online enquiry
- Call your local Uniting
- For some services, you may have to ask your GP or health professional for a referral.
Costs and funding
Most of our mental health services are government-funded and available free or at low cost. In some cases, small fees may apply depending on program type or eligibility, but we ensure cost is never a barrier to getting help. Enquire with your local location to find out more.
Why choose Uniting?
With decades of experience in community mental health, Uniting combines the expertise of qualified clinicians, multidisciplinary teams, and strong local partnerships. Our holistic approach looks beyond symptoms, focusing on connection, recovery, and empowerment through every stage of care.
FAQs
What types of mental health support do you provide?
We offer counselling, social and peer programs, specialised youth residential recovery and grief counselling services.
Is mental health counselling confidential?
Yes. All counselling sessions are private and confidential, with information shared only with your consent or in emergencies.
Can I access services if I’m already seeing another provider?
Yes. Our programs can complement other mental health or medical supports you’re already receiving.
Do you offer services for young people?
Yes. We provide dedicated youth programs, including counselling and residential services.
How do I know which program is right for me?
Our intake team can discuss your needs and help connect you with the most appropriate service or referral.
