A helping hand when you have your say.
If you want to, you can ask a family member, friend or an independent advocacy/complaint service to help provide feedback or make a complaint.
Independent advocacy and complaints services.
Independent advocacy services play an important role in ensuring your rights are respected and safeguarded. They are there to support you when you want to raise an issue with us. They’ll be with you every step of the way, holding us to account and making sure that your concerns are taken seriously.
There are a range of advocacy and complaints services. The one most appropriate for you will depend on the service(s) you access.
Independent advocacy and complaints services
1800 242 636
My Aged Care
1800 200 422
Older Persons Advocacy Network (OPAN)
1800 700 600
Complaints Resolution and Referral
For users of Disability Employment Services (DES) & Australian Disability Enterprises (ADEs)
1800 880 052
National Disability Abuse and Neglect
1800 880 052
Office of the Public Advocate
1300 309 337
Department of Education & Training – Early Childhood
1300 307 415
03 9613 6222
1800 806 314 (regional only)
1300 55 81 81
Victims of Crime Commissioner
1800 010 017
Get in touch
Speak to us.
Our team are ready to help.