About
Our Impact

Real change in people’s lives.

Our impact is measured not just in data, but in lives improved, families strengthened, and communities supported to build safer, healthier futures.

We are defined by the difference we make

Our impact.

We work to reduce harm, improve life trajectories and create the conditions for people and communities to thrive. It’s the kind of support that changes lives.

From poverty, trauma and disadvantage to a future where everyone…

Has access to sufficient financial and material resources
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people supported to improve their financial literacy, reduce financial pressures, and to step out of insecurity and into independence (Energy support and CareRing- 2024/25 Annual Report)

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“It was just a lifeline when I really, really needed it… it didn’t cost me anything, and it was just such a relief” (It’s a lifeline’ Report)

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people offered food and material aid through our emergency relief services (‘Too critical to fail’ Report)

Has safe and positive relationships with family members​
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families and young people supported, helping them build their confidence and skills (2025/25 Annual Report)

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“The biggest change is having my son back home with me and feeling like someone cared and listened” (2024/25 Annual Report)

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“Having the confidence in myself to do well as a person and as a parent” (Evaluation of our Family Preservation and Reunification Program)

Can confidently and safely support the children and young people in their lives to reach developmental milestones
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children accessing safe and nurturing early learning services (2024/25 Annual Report)

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of survey participants said our Family Preservation and Reunification Program made a positive difference in their lives and helped them reach their goals (Evaluation of our Family Preservation and Reunification Program)

Has a safe, stable, suitable and affordable home
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people were helped on their housing journey (2024/25 Annual Report)

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“Somewhere stable where you can sit down, figure stuff out, and be creative — it’s an absolute godsend” (Leslie’s story)

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“Without the support of Uniting, I don’t think my son and I would currently have a home” (Adara’s story)

Can effectively manage their social and emotional wellbeing without the harmful use of alcohol and drugs
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people supported in making changes to their alcohol or drug use (2024/25 Annual Report)

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“I’ve been struggling with addiction for 20 plus years, and this [Catalyst] is just like magic” (Louise’s story)

Can actively participate in communities where they feel valued and belong
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people were helped on their housing journey (2024/25 Annual Report)

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“The best thing is feeling welcome and being treated as an equal” (Consumer Experience Survey 2024)