Consumer Partnerships
Working together to improve our services
Consumer Partnerships are a way for our consumers and staff to work together as equals to improve service planning, design, delivery, monitoring and evaluation.
Consumer Consultants are people who have used our services in the past, or currently use a service, and now share their expertise and lived experience to advocate for change.
Consumer Consultants work on a range of activities including:
- Leading working groups
- Co-designing programs
- Supporting interview panels
- Co-facilitating training
- Providing advice on policy and communications documents.
- You might have other ideas we would love to hear!
There are are many benefits to becoming a consumer consultant
- Sharing your experience and knowledge to help achieve better outcomes for your community
- Meeting other people who want to make a positive impact
- Building your skills through training and practice opportunities
- Reimbursements to recognise your preparation, time, experience and expertise.
Computer and internet access are necessary for some activities. We ask that you be available for 1 activity a month for 12 months. Activities usually take a few hours. You might work on local projects in a program or service area, or on Uniting-wide projects.
You can be involved in a way that suits your availability. We will work with you to make any reasonable adjustments so you can take part.
Thank you
Uniting would like to extend a huge thank you to all the Consumer Consultants who have partnered with us and shared their experiences to bring about change.
Learn more about us.