Call 13 11 14

We provide 24-hour crisis support to people experiencing personal crisis and suicide prevention services through Lifeline.

Anyone experiencing a personal crisis or thinking about suicide can contact Lifeline. Our trained, compassionate team will answer your call, listen to you, provide support and connect you to other services and options in your area.

We can support you if you are experiencing:

  • Suicidal thoughts
  • Relationship worries
  • Mental health concerns such as depression or anxiety
  • Feelings of loneliness or isolation
  • Loss and grief
  • Abuse and trauma
  • Stresses from work, family, society
  • Concerns for friends or family

Every minute of every day there’s a call to Lifeline.

What happens when I call 13 11 14?

Our trained and caring staff will:

  • Listen to your situation
  • Provide immediate support
  • Assist and clarify the options and choices you have available
  • Provide you with referral information for other services in your local area.

If you’re in immediate danger, call 000.

Lifeline training opportunities

Uniting operates Lifeline centres in Melbourne and Ballarat. In addition to providing telephone crisis support, we also offer a broad range of training for individuals, corporates and community groups.

Volunteer with Lifeline

You can volunteer your time and skills to Lifeline and help people in crisis. Volunteer Lifeline Telephone Crisis Supporters undertake training that aims to develop practical skills and confidence in supporting Lifeline callers in their time of distress.

For more information about training or volunteer opportunities get in touch with:

  • Lifeline Melbourne – 03 9666 1244
  • Lifeline Ballarat – 03 5322 4996