Lifeline information sessions.
Sign up to a Lifeline crisis supporter information session, the first step in becoming a Lifeline phone responder.
Need help now? In an emergency dial 000 or call Lifeline on 13 11 14 if you are experiencing a personal crisis or thinking about suicide.
Information sessions
Become a Lifeline crisis supporter.
We’re so pleased you’re interested in becoming a lifeline crisis supporter! This is a meaningful and inspiring opportunity to make a real difference in the lives of others.
The first step in becoming a Lifeline phone responder is to attend a mandatory online Information Session. It’s mandatory because there’s a lot to learn all about the role, the training and the volunteer commitment, and we want to give you everything you need to make a decision to be part of this rewarding journey.
Sign up to one of these sessions, bookmark the date in your diaries and we’ll confirm your attendance closer to the date.
Information session dates:
Click below to review the steps to becoming a Lifeline crisis supporter, aka a Lifeline phone volunteer.
If you have any questions, feel free to reach out by phone on (03) 9051 7471 (Mon – Fri, 9am – 5pm). We’re here to help guide you every step of the way.
Amber’s story
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January 27, 2026
Every Sunday for the past two years, Amber has volunteered at Wendouree Uniting Op Shop. The bubbly teenager, who spent her 18th …
Op Shops, part of the community
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December 16, 2025
This year celebrates 100 years of op shops in Australia, and we’ve been there (almost) the whole way. The term ‘op shops’ …
45 years of volunteering.
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May 16, 2025
As they sit together, enjoying the sandwiches Jill prepared at home and sipping the coffee Alan brewed at the centre, it’s clear …