Get the help you need to improve your wellbeing and maintain your quality of life as a part-time, full-time or even an occasional carer.
Your care situation is as unique as you are.
Carer Gateway is a national initiative program funded by the Australian Government that offers a free and diverse range of short-term services to help you manage your caring role and improve your wellbeing.
Uniting is one of the seven providers that delivers the Carer Gateway Program across Victoria. Uniting’s delivery of this program is in partnership with the lead provider – Merri Health.
You can access Carer Gateway if you provide unpaid care to people with:
All caring situations are different. Some carers look after another person 24 hours a day, while other carers help with specific tasks, such as housework, transport or shopping.
Carers can be of any age.
To make life easier, services are provided in ways that suit your situation. You can choose from in-person, online or over-the-phone support.
*We cannot guarantee funding approval for the Tailored Support Packages. Funding is allocated depending on the individual assessment.
Carers registered with the program.
of carers scored their wellbeing as improving or remaining steady after our support was provided.
Carer Directed Packages allocated.
hours of free planned respite for carers.
sessions of Carer Counselling provided.
To access Uniting's carer Gateway services, visit the central Carer Gateway website or call the team on 1800 422 737 (Monday-Friday, 8am-5pm.)
Express your interest online or via phone. You can also request for a call-back online.
If you’re referring on behalf of the carer, please fill out the e-referral.
A member of the Gateway team will be in touch to discuss your needs and help you access support.
If you need an interpreter, please call 131 450.
If you have any other questions, please get in touch with us – no question is a silly question.
Using Carer Gateway services will not affect services delivered through My Aged Care, the National Disability Insurance Scheme (NDIS), Centrelink, Carers Payment or Youth Allowance.
A young carer is anyone under 25 years old providing unpaid care to someone with a:
• Disability
• Chronic medical condition
• Mental health diagnoses
• Ageing related conditions such as dementia or mobility issues.
'Respite’ or ‘respite care’ is when someone else takes care of the person you care for, so that you can have a break or so that you can do an activity/something you enjoy away from your caring role. When you are a carer, it’s important to regularly take time for yourself to rest and recharge.
Register your interest and we’ll be in touch to work out how we can help you on your journey to employment.
Hear the real story
Hear the real story
Media release
“ “When the autism diagnosis was made, I suddenly realised – ‘this is it, this is for life’ – so that’s when I called up Carer Gateway and it’s when things really changed, and I got the support I needed."
Real stories
Catherine's story
“ It’s a role that we didn’t ask for, that we didn’t choose, and it’s been thrown on us and we are coping with it as best we can.
Hear the real story
Get in touch
Let us become part of your support circle.
Get in touch with the team to find out if Carer Gateway can support you. Open Monday to Friday, 8am to 5pm or request a call back.
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