Carer services

The Carer Gateway is the Commonwealth Government’s new service for supporting carers across Australia.
The Gateway is centrally managed by the Department of Social Services. Uniting is part of a network of Carer Gateway providers, responsible for delivering in-community Carer Gateway services throughout Victoria.
The network is a consortium of seven health providers; Merri Health (Lead Agency), Alfred Health, Ballarat Health, Barwon Health, Bendigo Health, Family Care and Uniting Vic Tas.
Carer Gateway services are available to all carers throughout Victoria from 6 April 2020.
For more information about Carer Gateway and its services, and information on how to access services, visit the Carer Gateway website or call the Carer Gateway Contact Centre on 1800 422 737 Monday to Friday, 8am to 6pm local time.

Commonwealth Respite and Carelink Centre

If you are receiving Commonwealth Respite and Carelink Centre (CRCC) services from Uniting you will continue to receive these services until your services are due to finish. All new carer support requests will now be provided through the Carer Gateway.

Other services you might be interested in

Home care packages

Home Care Packages for older people, providing support suited to their level of care needs so they can remain living in their home


Commonwealth Home Support Programme (CHSP) is a government funded program that helps senior Australians access entry-level support services.


Homeshare matches people who need companionship and some practical help to live at home with people who need accommodation.

Get in touch to find out more about Aged and Carer services.