Family Services
Family Violence

Family violence support services

If you are experiencing family violence or domestic abuse, you are not alone. We can support you to find safety and stability so you can move forward.

Need help now? In an emergency dial 000 or call 1800Respect on 1800 737 732.

Family violence services

Find the support you need.

We provide support for all victims of family violence.

Family violence is any behaviour that is violent, threatening, or abusive by an individual against another member of their family, a partner or a household member. It includes any other form of behaviour that coerces or controls a family member or causes that family member to be fearful.

This includes behaviour that is:
  • Physically, verbally or sexually abusive
  • Emotionally, spiritually or psychologically abusive
  • Economically abusive
  • Threatening, coercive, or seeks to control or dominate the other person.
We provide counselling and group programs:
  • One-on-one counselling for adults, young people and children
  • Group programs for adults, young people and children.

Please contact The Orange Door service for family violence support beyond counselling and group programs.

Find out more

We can support you with

Family Violence Counselling
We provide Family Violence Counselling for families, with an emphasis on family violence prevention and providing a dedicated support system to help them move forward in their lives.
Family Violence Group Programs
Our Family Violence Support Group offers people an opportunity to discuss their experiences with others so they can learn from each other.
Escaping Violence Payment
Get the financial support you need to escape intimate partner violence.
Additional Family Violence services
The Orange Door.

Please contact The Orange Door service for family violence support beyond counselling and group programs. The Orange Door sites are located across Victoria.

Get help now
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Get in touch

We’re here for you.

Get in touch between 9am and 5pm Monday to Friday to find out how our family services can support you. 

Call us on
(03) 9192 8100

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Other statewide, after-hours services

  • Safe Steps 1800 015 188 (24 hours a day, 7 days a week) – for women and children who are
    victims of family violence web chat support service Monday to Friday 9am until midnight
  • Victims of Crime Helpline 1800 819 817 or text 0427 767 891 (8am to 11pm, 7 days a week) – for
    adult male victims of family violence and victims of violent crime
  • Child Protection 13 12 78 (5pm to 9am Monday to Friday, 24 hours on weekends and public
    holidays) – for children and young people whose safety is at risk
  • Sexual Assault Crisis Line 1800 806 292 (24 hours a day, 7 days a week) – for victims of sexual
    assault
  • Men’s Referral Service 1300 766 491 (8am to 9pm Monday to Friday; 9am to 5pm Saturday and
    Sunday) – for people at risk of using family violence, free, confidential, expert support for men and
    their family and friends
  • Kids Helpline 1800 55 1800 (24 hours a day, 7 days a week) – a free, private and confidential,
    telephone and online counselling service for young people aged between 5 and 25
  • Rainbow Door 1800 729 367 or text 0480 017 246 (10am to 5pm, 7 days a week) – specialist
    advice to LGBTIQ+ people and their friends and families.
  • MensLine Australia 1300 78 99 78 (24 hours a day, 7 days a week)- is a telephone and online
    counselling service for men with family and relationship concerns