Family Violence Support Services

We are here to support you and your family. Our family violence support group provides a safe and respectful environment to focus on prevention and support when you need it most.

Need help now? In an emergency dial 000 or call 1800Respect on 1800 737 732. 

Family violence support groups

You are not alone.

Family violence groups are an opportunity to discuss experiences with others in a supportive environment.

Our groups include:
Stepping Out

The Stepping Out program is an 8-week support group for women who have experienced family violence.

Topics covered in this program include:

  • Defining family violence
  • Exploring women's and children's experiences of family violence
  • Talking about different types of family violence and their impact
  • Discussing rights to physical and emotional safety.
Men's Behaviour Change Program

Our Men’s Behavior Change Program provides group programs for men who use violence against their families.

The program provides 20-week sessions to respectfully engage men in dialog to support them in taking responsibility for their violence and abuse.

The program also provides support and safety planning for affected family members.

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Get in touch

We’re here for you.

Get in touch to find out how our family services can support you. 

Call us on
(03) 9192 8100

Other statewide, after-hours services

  • Safe Steps 1800 015 188 (24 hours a day, 7 days a week) – for women and children who are
    victims of family violence web chat support service Monday to Friday 9am until midnight
  • Victims of Crime Helpline 1800 819 817 or text 0427 767 891 (8am to 11pm, 7 days a week) – for
    adult male victims of family violence and victims of violent crime
  • Child Protection 13 12 78 (5pm to 9am Monday to Friday, 24 hours on weekends and public
    holidays) – for children and young people whose safety is at risk
  • Sexual Assault Crisis Line 1800 806 292 (24 hours a day, 7 days a week) – for victims of sexual
  • Men’s Referral Service 1300 766 491 (8am to 9pm Monday to Friday; 9am to 5pm Saturday and
    Sunday) – for people at risk of using family violence, free, confidential, expert support for men and
    their family and friends
  • Kids Helpline 1800 55 1800 (24 hours a day, 7 days a week) – a free, private and confidential,
    telephone and online counselling service for young people aged between 5 and 25
  • Rainbow Door 1800 729 367 or text 0480 017 246 (10am to 5pm, 7 days a week) – specialist
    advice to LGBTIQ+ people and their friends and families.
  • MensLine Australia 1300 78 99 78 (24 hours a day, 7 days a week)- is a telephone and online
    counselling service for men with family and relationship concerns