Social Enterprise
Corporate training and consultancy

Putting the care
in customer care training.

Amplify your business' customer service with tailored team-training that puts care first.

Caring for your customers in crisis

Training and consultancy.

The customer may always be right, but they’re not always feeling ok. 

Our consulting and training program is here to help. Whether you’re corporate, government or not-for-profit, we can support you to respond to customers in crisis.

Together, we’ll assist you to:

Positive customer experiences bring positive outcomes

Learning effective tools for responding to vulnerable customers can reduce call-handling times and defaults. You’ll increase your revenue while improving customer satisfaction.

After participating in training, you could see:

Specialised training for frontline staff

Empower your employees with our tailor-made training.

We’ll equip your team with the tools they need to help customers in hardship, including training on:

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Get in touch

Customer care training that's tailor-made for you.

Connect with our team to talk about your organisation’s needs.

Call us on
(03) 9192 8100