Call us on
(03) 9051 6813
Workforce training and development.
Evidence-based training that drives real-world impact.
Workforce training and development
Training that drives real-world impact.
Uniting Social Impact Consulting equips leaders, frontline staff and hardship teams with the knowledge, practical skills and confidence to recognise and respond to customers experiencing vulnerability. Our training is evidence-based, grounded in current practice-based research and designed by experienced practitioners and industry experts.
Our trainers are industry experts and thought leaders in vulnerability with more than 25-years’ experience working across multiple sectors.
Practical workforce training and development
Social Impact Consulting offers a range of training modules designed to equip your staff with the skills to recognise and respond to customers experiencing vulnerability.
Our interactive approach promotes inquiry, discussion, and self-reflection, ensuring skills are easily applied in the workplace for immediate positive impact.
Understanding hardship and vulnerability
Building resilience
Self-care strategies
Practicing empathy
Adopting and applying active listening
Using strengths-based language
Coaching
Trauma-informed practice
Training modules
Uniting Social Impact Consulting’s training modules are designed to be flexible, with courses available online or face-to-face.
Our Foundation courses have been developed to build the skills of both leaders and customer-facing teams. From building resilience, to dealing with difficult situations and violence awareness, these core modules will ensure your workforce is equipped to recognise and respond to a broad range of complexities.
If you’d like a full catalogue of our training modules or would like to discuss a custom package for your organisation, give us a call on (03) 9051 6813 or email us. We look forward to exploring how we can tailor a program that suits your needs.
