Get in touch
Feel comfortable and confident about your care.
Talk with Uniting’s Home Care Packages Melbourne or Home Care Packages Tasmania teams today.
Call us on
1300 277 478
Enjoy in-home independence a Home Care Package.
Live the life you want in the home you love.
Enjoy aged care services at home with Uniting’s Home Care Packages program. Tailoring our services to fit your situation, we’ll help you stay in your own home for as long as you can.
We’ll work with everyone with an important role in your life – you, your family, your healthcare professionals – to create a Home Care package that fits your needs.
Tell us about yourself: your life, your home and your goals. We’ll get to know you, making sure you feel supported at every step.
Looking for extended aged care in the home? Whether you need a little or a lot, we’ve got you covered.
Feel comfortable and confident with care that is right for you.
Our team is dedicated to enriching the lives of older people.
We’ll be with you every step of the way so you understand your options and can create the care package you deserve.
With guidance from our experienced team, you’ll be able to make confident choices about your care.
It’s up to you how involved your Case Manager is in the assistance you get from Uniting. We offer two levels of management, for you to choose whichever is right for you.
Enjoy full control of your HCP.
Our Economy Package gives you access to all our services, if or when you need them.
After our initial assessment, you can decide what you need. With the support of our administration team, and an on-call consultant, you can coordinate your services to fit your needs.
A Stored Value Card (see details below.)
A Stored Value Card is a debit card into which we deposit an amount from your package which we’ve previously agreed with you. With the card, you can buy services or equipment yourself, provided they are within Government guidelines.
You can track the financial aspects of your package through monthly statements sent to you. Your monthly statement shows you where the money in your package has been spent and how much is left in your budget.
As you are able to track the money spent, you may find you have more to spend on services than you thought, or be more selective with the services to include in your care plan.
Connect with the Aged Care Assessment Service (ACAS).
Start your Home Care journey by talking to My Aged Care Home Care on 1800 200 422.
Their friendly team will connect you with ACAS. Next, an ACAS assessor will visit you to complete your personal assessment.
Tip: Feel safe and supported at every step. We encourage you to include a support person – a family member, friend or carer – to join you through this process.
Choose a Home Care Package (HCP) Provider.
When your HCP is available, My Aged Care will get in touch.
Along with information about your package, My Aged Care will offer suggestions of HCP providers in your area.
When it comes to HCP providers, the decision is yours to make. With My Aged Care’s suggestions, and your own research, you can discover the agency that best fits your needs.
Tip: Feel safe and supported at every step. We encourage you to include a support person – a family member, friend or carer – to join you through this process.
Create your personalised HCP.
Chosen a HCP provider? It’s time to get personal.
If you choose Uniting as your provider, it’s then time to get creative.
Get to know us during our home visit. You can learn more about Uniting – who we are and what we do – while we get to know you better.
Together, we’ll talk about:
Tip: Get involved – get the care you want. We’ll include you in every aspect of creating your HCP. Don’t be shy: tell us what you need and let us know if things change.
Enjoy your Home Care Package.
Ready to live more and worry less? Sign your Home Care Agreement and your support can start straight away.
Remember, your satisfaction is our priority. We’ll check in with you regularly to make sure that your HCP continues to meet your needs.
Tip: Keep in touch. Let us know if your needs change. Together, we’ll update your care plan and, if necessary, organise for your HCP to be formally reassessed.
Are you Australian, over 65 and in need of some help at home? We’ve got good news.
In Australia, the core cost of your HCP will be covered by the Aged Care Government subsidy.
Thanks to this subsidy, your chosen care provider will receive monthly funds for your care.
If you have the capacity, as assessed by Centrelink, you may be asked to personally contribute to your care.
Don’t let costs keep you from your care. If you are concerned about your financial situation – we can help.
Download our Homecare Package costs and fees or talk to us to find out, or to talk more about Financial Hardship Assistance.
Get in touch
Feel comfortable and confident about your care.
Talk with Uniting’s Home Care Packages Melbourne or Home Care Packages Tasmania teams today.